A shared mailbox has a generic email address like etc. Shared MailboxĪ shared mailbox allows multiple users to send or receive messages using the same mailbox. And users can be added or removed to the distribution group so that they receive or do not receive the messages sent to the distribution group. The advantage is that one need not enter the email addresses of multiple users while sending emails. Simply, it is a group of email recipients with a common email address. Though a distribution group has only a single email address, messages are delivered to multiple mailboxes in the group. Distribution GroupĪ distribution group is the mail-enabled Active Directory group used to send messages to multiple users. It can be the reason that why an administrator wants to convert a distribution group to a shared mailbox. In the first place, a distribution group can help you send emails to multiple people, but a shared mailbox can both send and receive emails. Today, businesses require more collaborative platforms to manage their emails, and Office 365 has many features to do the same.
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